UX Research | UI Design | Workshop Facilitation | User-Centered Design Approach
Product Designer
UX Researcher
I use both qualitative and quantitative data to solve problems (identify pain points, find opportunities, think collaboratively about actionable solution).
Have a deep understanding of users (what they need, what they value, their abilities, and also their frustrations).
In my value proposition, I also take into account the business goals, objectives of the group managing the project and technical limitations.


Trusted clients
Hospitality – Fintech – Telecom & IT – Retail – Real Estate – Luxury










Test early and often to validate assumptions and design decisions.
UX Research
Case Studies

01
Date : 2021-2022
ACCOR LIVE LIMITLESS, the the loyalty program of Accor.
PROBLEM : Clarify how the program works despite its complexity to increase customer acquisition and retention.
Decision-making workshop | Digital strategy | Delivery | Reporting | Actionable insights
Microsoft
Date : 2020-2021
AI Builder is Microsoft's artificial intelligence "low code" platform that enables businesses to automate business processes.
PROBLEM : Evaluate AI model to get better performance and quality on its details page.
Design Sprint Facilitation | UX Research | Delivery | User Testing | Team Presentation
02

PRODUCT DESIGN / UX DESIGNER
FREELANCE PARIS HONG KONG
Be user centric and make the digital experiences as engaging as possible
UX Research
Expert Interview
Quantitative User-Research
Secondary Research
Competitive Analysis
Map : User Journey & BluePrint
Customer Value Proposition
Lightening Decision Jam
Survey
User interview
Onsite Interview
Design Sprint 2.0
WEEK 1
Day 1 : Problem Space
Day 2 : Solution Space
Day 3 : Design & Build
Day 4 : Test & Validate
Day 5 : Retrospective
WEEK 2
The Iteration Sprint
Project Next Steps
UI/UX Design
Wireframing
Functional Prototypes
Pixel Perfect Design
UI Library & Design System
Project/Sprint Summary
Results Report
Dior
Date : 2019-2020
My Dior Beauty, loyalty program to discover a world of members-only benefits and rewards from Dior Beauty.
PROBLEM : Boost customer engagement with an omnichannel strategy.
Workshop Facilitation | UX Research | Delivery | Team Presentation
03


04
Nespresso
Date : November 2019
Nespresso Recipes, recipe inspirations and search.
PROBLEM : Leverage coffee recipes to generate more sales.
Workshop Facilitation | UX Research | Delivery | Team Presentation
